Need help?

Reach us at support@greenhouseapp.co — we read every message and respond within 1–2 business days.

Email support

Common questions

How do I cancel my subscription?

Subscriptions are billed and managed by Apple, not by us. To cancel, open Settings on your iPhone → tap your name → Subscriptions → Greenhouse → Cancel Subscription. Deleting the app does not cancel a subscription.

Blocking isn't working — what should I check?

Make sure Greenhouse still has Screen Time permission — if it was turned off, the app will ask for it again when you open it. If you recently reinstalled the app, you'll need to re-select the apps you block: iOS clears those selections on reinstall by design, and they never leave your device, so we can't restore them for you. Still stuck? Email us and we'll dig in.

How do I get a refund?

Purchases go through Apple, so refunds do too. Request one at reportaproblem.apple.com — Apple decides refund requests for App Store purchases; we're unable to issue them directly.